TY - JOUR T1 - CAn aviation-based team training elicit sustainable behavioral change? AU - Sax HC, Browne P, Mayewski RJ, et al Y1 - 2009/12/21 N1 - 10.1001/archsurg.2009.207 JO - Archives of Surgery SP - 1133 EP - 1137 VL - 144 IS - 12 N2 - Objective  To quantify effects of aviation-based crew resource management training on patient safety–related behaviors and perceived personal empowerment.Design  Prospective study of checklist use, error self-reporting, and a 10-point safety empowerment survey after participation in a crew resource management training intervention.Setting  Seven hundred twenty-two–bed university hospital; 247-bed affiliated community hospital.Participants  There were 857 participants, the majority of whom were nurses (50%), followed by ancillary personnel (28%) and physicians (22%).Main Outcome Measures  Preoperative checklist use over time; number and type of entries on a Web-based incident reporting system; and measurement of degree of empowerment (1-5 scale) on a 10-point survey of safety attitudes and actions given prior to, immediately after, and a minimum of 2 months after training.Results  Since 2003, 10 courses trained 857 participants in multiple disciplines. Preoperative checklist use rose (75% in 2003, 86% in 2004, 94% in 2005, 98% in 2006, and 100% in 2007). Self-initiated reports increased from 709 per quarter in 2002 to 1481 per quarter in 2008. The percentage of reports related to environment as opposed to actual events increased from 15.9% prior to training to 20.3% subsequently (P < .01). Perceived self-empowerment, creating a culture of safety, rose by an average of 0.5 point in all 10 realms immediately posttraining (mean [SD] rating, 3.0 [0.07] vs 3.5 [0.05]; P < .05). This was maintained after a minimum of 2 months. There was a trend toward a hierarchical effect with participants less comfortable confronting incompetence in a physician (mean [SD] rating, 3.1 [0.8]) than in nurses or technicians (mean [SD] rating, 3.4 [0.7] for both) (P>.05).Conclusions  Crew resource management programs can influence personal behaviors and empowerment. Effects may take years to be ingrained into the culture. SN - 0004-0010 M3 - doi: 10.1001/archsurg.2009.207 UR - http://dx.doi.org/10.1001/archsurg.2009.207 ER -